Bugzero
Details
| Last Update: | 2008-01-24 05:01:18 |
| Version: | 5.5.3 |
| License/Program Type: | Other/Proprietary License with Free Trial |
| Publisher: | Samuel Chen |
| Price: | $0.00 |
Description:
Bugzero is a web-based bug tracking, defect tracking, issue
tracking, and change management system used in a distributed team
environment to track software bugs, hardware defects, test cases,
or any other issues. Bugzero can also be used equally well as a
helpdesk customer support, trouble ticketing, or email management
system to collect and manage customer feedbacks, incidents,
requests, and issues.
Bugzero provides a cost-effective enterprise-grade solution to
increase team work efficiency. It is easy to use, but still
flexible and adaptive, and can be configured to fit to your
organization's unique business process and workflow. Bugzero
empowers you and puts you in full control, and allows you to
accomplish your tasks in the best way possible.
Here are some key features of
"Bugzero":
· Open standards technology, web-based, lightweight,
feature-rich, robust, fast, reliable, and a high level of
usability
· No client software, no firewall issues, and accessible
from anywhere on the internet through HTTP or SMTP
· Support both web interface and email interface
(particularly for customer support), for internal and external
users
· Single system with one code base, minimal system
requirements and maintenance, easy install (server side only)
· Operating system independent, based on Java and J2EE,
truely run anywhere and everywhere
· Cross database systems, based on standard SQL 92,
fully open, scalable, and modular database schema
· More than just bug tracking, works equally well as a
help desk customer support system
· Support custom fields of data types including
datetime, number, URL, and link ID. Fields can be added or removed
anytime.
· Configurable page layout, company logo, and look and
feel
· Support multiple projects, configurable access
control, and self registration
· Configurable advanced group and field level access
control model (security)
· Completely configurable and customizable workflow
(defect tracking lifecycle)
· Configurable automatic and manual bug-assignment
· File attachment (can attach multiple files and any
kinds of files at once)
· Email notification and cc mail (per project, template
based)
· Configurable email notification triggers or listeners
(per project, per user)
· CVS and Perforce source version control integration
through email
· Metrics reports, advanced search, and re-usable stored
queries
· Comprehensive readable bug-audit trail (change
history)
· Quick sorting and CSV file export supporting Asian
languages in Unicode
· Public projects and self registration for open source
projects
· Support internationalization with Unicode (UTF-8)
· Support LDAP/Active Directory user authentcation
(available as add-on)
· Custom email reminder and escalation (available as
add-on)
· Easy to use web-based system administration (no
learning curve)
· Exceptional remote trouble shooting and debugging
capabilities
Limitations:
· Hardware: PC, Mac, Sun, or IBM Servers, more
· OS: Windows, Unix, Linux, or Mac OS, more
· Server Database: Oracle, DB2, SQL Server, Sybase,
MySQL, PosgreSQL, or Access, more
· Server Software: JDK1.3+ and a Java application server
such as Tomcat, WebLogic, WebSphere, more
· Client Software: MSIE, Mozilla, FireFox, Opera, or
Netscape, more
What's New in This Release:
· This release adds a 'Show Projects' feature to the
query page.
· Two columns in the fieldname table were modified to
use the TEXT data type instead of VARCHAR.
· A bug related to the group-based project access and an
issue with counting skipped days were fixed.
0 comments
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