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Workspace

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Smilehouse Workspace is a Java based e-commerce application for product, order, and customer information management.
Workspace is designed to help you handle building and managing product catalogs, online stores, Web shops, and b-to-b extranets. It currently runs on Tomcat and has two Web-based interfaces.
The first is a themed interface visible to the public, and the second is a separate administration interface for managing both the appearance and content of the published service (users and customers, product information and related files, order information).
Here are some key features of "Workspace":
System
· Creating, modifying and removing of users
· Changing of user access levels
· Resetting order and customer number sequence
· Mass removing of customers, products, orders and webshop statistics. Statistics and orders can be erased between any given dates.
· Changing the URL-address of webshop
· Listing of the installed plugins
· Plugins settings editing
Products
General
· You can add, modify, copy, move and remove products and product groups
· Embedded WYSIWYG HTML editor for editing product group descriptions
· Product groups can be nested to any level
· Products in a group can be sorted by Name, Item code or Price. Also arbitrary ordering is possible with manual sorting.
· One product can belong to multiple product groups.
· Different product groups can be assigned to different themes or left non-public
· Powerful clipboard for copying and moving products
· Searching products by keyword from freely selectable product fields
· Automatic inventory management. Products can be hidden based on their availability.
· Inventory amount can be updated automatically on order creation and when the order is modified.
· Products can be forced to be ordered only in specified amounts. For example you can configure product to be ordered only groups of 4.
· Possibility to add discounts based on the amount of products ordered. This feature helps you to create interesting campaigns.
· Possibility to add discounts based on customer or customer groups. For example you can give discounts to resellers.
· Uploading products into the product manager from an Excel table as a CSV file
· Downloading products into Excel as a CSV file
· Changing the rounding accuracy of prices
· Changing the decimal separator that is shown in webshop
· Changing currency label freely
· VAT Settings, which allows to list and update VAT rates specific to regions and categories, create/modify/delete VAT regions and categories, set default VAT region and set, whether prices contain VAT
· Changing product amount rounding logic, if products are ordered in factors in the web shop.
Product data may include all or some of the following information
· Item codes (separate shop, supplier and manufacturer codes)
· Name (separate shop, supplier and manufacturer names)
· Four information texts, titles and slogans
· Five pictures either referenced by URL or uploaded
· Five files either referenced by URL or uploaded
· Default price and ten price group prices
· VAT category
· Visibility in the published service
· Default ordering amount
· Minimum and maximum ordering amount
· Amount factor
· Amount unit
· Amount in stock
· Minimum amount in stock
· Arbitrary number of options that can affect price and the item code
· Additional information and properties
Product group information includes
· Name
· Additional information text
· Picture URL for the group
Orders
General
· Viewing, modifying and removing of orders
· Creating new orders directly from the administration interface
· Linking orders to existing customers
· Creating a customer based on the information included with an order
· Adding and removing of ordered products
· Delivery cost recalculation
· E-mail messages to customers or the administrator. Messages can be sent manually or they can be automatically triggered by internal events.
· Messages are freely definable and can contain variables that will be filled with order or customer data.
· Freely definable order handling and payment statuses that can be set manually or be triggered by internal events.
· Prinetti integration
· Saveable shopping cart settings
· Searching and sorting of orders by:, Order and reference number, Customer number, Payment vendor, Delivery option, Price, Handling status, Payment status, Information given by the customer, Ordered products information
Order information includes
· Configurable information given by the customer
· Order status and status history
· Ordered products and prices
· Delivery costs
· Reference number
· VAT and total prices
· Other internal information
Customers
General
· Adding, modifying, removing and grouping of customers
· Customer specific notes
· Automatic responses on registration
· Possibility to assign a Workspace user as customer's contact person
· Possibility to assign price group and default theme for customer groups
· Customer statistics
· CSV export of customer information
· CSV import of customer information
· Customer's order history
· Searching and sorting of customers by: Customer number, Customer information, Customer group, Assigned user, Total sum of customer's orders, Creation date
Customer information includes
· Configurable information given by the customer
· Other internal information
· Associated customer groups
· Message sending to customer
· Following statistical data stored about customer: Amount of orders, Total sum of orders, Date of last order, Total sum of last order, Average sum of orders, Average amount of products in order, Customer creation date, Date of last visit, Date of last modification by the merchant, Date of last modification by the customer
Marketing
General
· Coupons. With coupons, the merchant can give customers a variety of discounts. Coupons can be made to be valid a certain period of time. Discounts can be based on percents or fixed values. A coupon can be assigned to a certain customer
· Mass e-mail to customer groups
Visual
General
· You can have seven separate themes that determine the appearance of the webshop
· Each theme consists of eleven predefined pages including front page, productlist page, shopping cart page etc.
· You can use more then 20 ready-made customizable elements to build your pages
· You can create additional custom pages
· Possibility to associate web shop themes with a price group
· Theme preview
· Theme importing and exporting
· Different themes can be shown to different customer groups
· Access for themes can be restricted
· Uploading of HTML files
· Multiple file uploads and direct editing of the text files
· You can define the published service to use frames or to be frameless
These elements can be used is all themes.
· Free HTML. HTML can either be written directly or an uploaded HTML file can be used. Variables can be embedded to free HTML.
· Product search dialog
· Tree structure for navigating the product groups
· Dropdown structure of product groups
· Shopping cart
· Product list
· Product card for displaying more detailed information on an individual product
· Product spot for promoting one product group or for implementing cross sell functionality
· Direct link feature that enables making simple and stable HTML links to individual products or product groups from outside
· Order information form
· List of products that are ordered
· Order confirmation
· Quick order form and quick order confirmation. Allows B2B customers to create orders by entering a list of product item codes and amounts.
· Payment confirmation
· Link element for making links to other pages, files, etc.
· Customer registration form
· Login for registered customers. Optional redirection URL for Logout.
· Customer information form for registered customers
· Listing of clients previous orders
· Customers order view
· Saveable shopping basket
· Password recovery
· Search results
· Wishlist
Payment
General
· Customisable reference numbers for invoices
· Ready-made implementations for these payment vendors: Nordea Solo ePayment, OKO Kultaraha ePayment, Sampo ePayment, Sonera ePayment, Sp/Pop ePayment, Aktia ePayment, Handelsbanken, Ålandsbanken, Tapiola payment, Luottokunta Credit Card payment, Estcard Credit Card payment, ITransact Credit Card payment, Cash on delivery, PayPal, Hanza.net (Estonian), SEB Eesti Ühispank (Estonian), Sampo (Estonian), Krediidipank (Estonian), Nordea (Estonian), Nordea (Danish), Hansabanka (Latvia), Nordea ePayment (Latvia), Handelsbanken (Swedish), Nordea ePayment (Swedish), ChronoPay Credit Card payment, Ogone e-Commerce international payment platform, Google Checkout, DIBS, 2CheckOut, NordeaDueDatePayment, OKODueDatePayment, ClickandBuy, Nordea Nettiluotto
· Identification using TUPAS for vendors: Sampo, Nordea, Osuuspankki, Sp/Pop
· Remoting possibility through a Web Services interface.
· Payment methods are freely customisable with following information: Code, Name, Description, Price, VAT, Internal / external
· Delivery methods are freely customisable with following information: Code, Name, Description, Price, VAT, Internal / external
· Delivery methods can now have price rules configured, which calculate the delivery cost based on weight or order total sum in addition to the base price
Requirements:
Server software
· Apache Tomcat 5
· JDK 1.5.X or newer
· For SSL support JSSE 1.0.2 or higher.
Database
· MySQL 4, MySQL 5, or PostgreSQL
Hardware
All hardware platforms that support required operating systems, databases and server software can be used. An example of a small test server:
· Intel / AMD Processor 2 Ghz
· 1 GB of RAM
· 1 GB of hard disk space
Limitations:
· Full version of Workspace with a limiting license suited for only testing and development purposes

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