Simple Help
Details
| Size: | 23.7 MB |
| Last Update: | 2009-04-20 20:13:08 |
| Version: | 3.5 |
| OS Support: | Windows All |
| License/Program Type: | Trial |
| Publisher: | SimpleHelp Ltd |
| Price: | $295.00 |
 Antivirus Scan Reports: | Simple Help Antivirus Scan Report |
Description:
Start hosting your own remote customer support today
Downloadtube Editor Review
Start hosting your own remote customer support today.
SimpleHelp - remote support software in your existing website, but without the monthly subscriptions of its competitors.
Main features and benefits:
- You decide your own uptime and availability
SimpleHelp allows you to host your own support web server as you may already do with your web page. Since you aren't sharing with many other companies you can be sure the service will be ready and fast when you need it.
- Provide a truly integrated customer support experience
Since SimpleHelp is 100% web-based you can embed the customer support software into your existing website with just a single line of HTML. Your customers see your logos, your branding, and only your logos and branding.
- No more ties to Windows
All SimpleHelp components (server, customer, technician) can run on any major operating system including Windows Vista, MacOS and Linux. Lower TCO and let your technicians use Linux or MacOS while remaining comfortable that if your customers are on Windows Vista you have full control without their intervention.
- Continue to use your existing ticketing system
With minimal effort you can have your existing ticketing system pass on customer information and tickets when the customer joins the support queue. Zero effort for your customers and all available information for your technicians.
- Help your customers better and faster by taking control of their machine
- Simplify your customer's experience, customers simply visit your web page with no install required
- Remove all connection issues for your customers, SimpleHelp works through Firewalls, NAT and HTTP proxies
- Save money with a one-off cost with no subscription
- Trivial server install and website integration, just link from your website or embed with one line of HTML
- No reliance on the uptime and availability
- Support customers on any operating system
- Have your technicians use any operating system to lower TCO (including MacOS)
10 out of 10
Limitations:
- 21 days trial
Downloadtube.com Editor Final Note:
Smart, reliable, cost-effective remote support software solution.
Software Tags:
remote customer supp remote support customer support support remote customer client
0 comments
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